How to Fix Federal Student Loan Servicing

Federal student loan servicers are more than just a headache for borrowers. The government entrusts these companies to manage over a trillion dollars in federal assets. They continue to fail… Read more

Navient’s Strange History and Student Loan Exit is a Warning to Borrowers

After more corporate reshuffling and rebranding, federal loans formally serviced by Navient will soon transfer to Aidvantage, the newly created federal loan servicer of Maximus. What does all this movement… Read more

MyFedLoan Exits Student Loan Servicing: Next Steps for Borrowers

The decision for MyFedLoan to exit federal student loan servicing could not come at a worse time for borrowers. The contract with Pennsylvania Higher Education Assistance Agency (PHEAA), the company… Read more